This data protection policy is a legally binding document between you and Arte Natura LLC, a limited liability company registered under the laws of Georgia with identification number: 405677762 (hereinafter referred to as “Arte Natura”, “we”, “our” or “our”). ).

This data protection policy governs the collection, storage, processing and transfer of your personal data by us. Please note that in accordance with clause 2 below, you agree to this data protection policy by visiting, accessing our website and any of its sub-domains. either by using or creating an account with us. Please ensure that you read this data protection policy carefully. If you have any questions about our processing of your personal data, we remain at your disposal.

1. Important definitions

When we refer to “personal data” in this data protection policy, we mean any information that relates to the identification or non-identification of a natural person. An identifiable natural person is someone who can be identified directly or indirectly, including by name, surname, identification number, location and electronic communication identifiers, or physical, physiological, mental, psychological, genetic, economic, cultural or social characteristics. Furthermore, when we refer to personal data “processing” in this data protection policy, we mean any operation performed on personal data, including collection, to obtain, access, photograph, video monitor and/or audio monitor, organize, group, interconnect, store, modify, retrieve, request access to, use, block, delete or destroy and disclose by transmission, disclosure, distribution or otherwise making available. , we are the “controller” of your personal data, which means that we determine the purposes and means of processing your personal data, as well as actually carry out the processing of your personal data. We may do this individually or in cooperation with one or more authorized processors of your personal data. . A “processor” is a natural person, legal entity or public body that processes data on our behalf (except for our employees who are not considered independent processors). For the purposes of any applicable data protection legislation, you are the data subject.

2. Consent

By accessing or using our website and any of its subdomains, creating an account with us, or submitting your personal information to our website or to our employees and your employees in accordance with it, you agree to this data protection policy and to our treatment of your personal information based on it. data processing. If you do not agree to any of its terms, please stop using our services immediately. In addition, you agree to receive communications from us directly or through a third party. Such communications may include surveys, research materials, periodicals, offers and promotional content. You may opt-out of such communications by clicking the “unsubscribe” button in the email or by contacting us at the contact details below.

3. Age restriction

Use of our website and any of our services is prohibited for persons under the age of 18. If you are under 18, you may use our website and our services only with the involvement of a parent or guardian. We do not knowingly collect personal information from persons under the age of 18, a child’s parent or guardian. without the consent of the guardian. If we discover that we have unknowingly collected personal data from a person under the age of 18 without the appropriate consent of their parent or guardian, we will immediately delete that information. If you think we may have information about a child, please contact us using the contact details below.

4. Data We Collect

In order to provide and continuously improve our products and services, we collect the following personal data:

Data you provide

We collect information you voluntarily provide. This includes information required to open an account or place an order through the Website, as well as information provided in direct communication with us, including but not limited to:
1. Personally identifiable information, such as your name, email address, physical address, telephone number, as well as any other contact information;
2. Account information, such as your username, password, and answers to security questions. You are authorized not to provide us with the above information. However, this may result in the complete or partial inability to use our services.

Automatically collected data

We automatically store certain data that we receive as a result of your interaction with our website or use of our services. Said data may include, but not be limited to:
1. Information about your interactions with products, content and services available through our website;
2. Data obtained through “cookies”, tracking pixels and/or other unique identifiers;
3. A log file that includes information such as activity information, Internet Protocol (IP) addresses, system configuration details, your device, operating system and browser, URLs of redirected pages, and language preference.

Data received from others

We may receive personal data about you from our partners, contractors, affiliates or other third parties.

5. Legal basis for processing your personal data

We process your personal data only if there is at least one of the following grounds:
We have obtained your consent to process personal data;
The processing of your personal data is necessary to fulfill our contractual obligations to you or to enter into a contract with you;
The processing of your personal data is required by law;
The processing of your personal data is necessary for the performance of our duties established by law;
your personal data is publicly available in accordance with the law or as a result of your actions;
Processing of your personal data is necessary to protect your or another person’s vital interests;
The processing of your personal data is necessary to protect essential public interests or to perform tasks within the scope of public interest;
The processing of your personal data is necessary to protect important legitimate interests shared by us or third parties;
The processing of your personal data is necessary to process your application (to provide you with services).

We will generally process your personal data if we have obtained your consent, if required by law, or if this is necessary to fulfill our obligations and provide you with goods and services. However, in specific cases we may process your personal data in accordance with the other grounds mentioned above.

6. How we use your personal data

We use the information we collect for a number of purposes, including but not limited to:

purchase and delivery of products and services;
to provide, troubleshoot and improve the functionality of the Website and our Services;
analyze your interaction with the website and offer personalization;
Identifying interesting products and areas of innovation;
informing about new products and discounts;
advertising;
fulfillment of legal obligations;
Communicate with you.

7. Data processors

For the purposes of processing your personal data, we may engage one or more data processors. In each case, we will enter into a formal, written agreement between us and the data processors that outlines their obligations in relation to your personal data, the specific purpose or purposes for which they are engaged. Also, the aforementioned agreement shall include a reservation on the part of the data processors that your personal data will be processed in accordance with this data protection policy and the applicable data protection legislation.

8. PRINCIPLES OF PROCESSING YOUR PERSONAL DATA

When processing your personal data, we adhere to, but not limited to, the following principles:

Obtaining and processing personal data fairly and lawfully

For the fair processing of personal data, before or during the collection of your personal data, you are aware of the following information:
1. The identity/name and contact details of us as the person responsible for processing, our representative(s) and/or processor(s) (if applicable);
2. Purposes and legal basis for processing your personal data;
3. Whether it is mandatory to provide your personal data and if it is mandatory to provide personal data, the legal consequences of refusing them and the basis for establishing such an obligation;
4. Legitimate interests of us or third parties, if personal data is processed to protect important legitimate interests shared by us or third parties;
5. The name and contact information of our Personal Data Protection Officer (if applicable);
6. The identity of recipients or categories of recipients of personal data (if any);
7. The planned transfer of personal data and the existence of appropriate guarantees for the protection of personal data;
8. The period for which the personal data will be kept and, if a specific period cannot be determined, the criteria used to determine this period;
9. Your Rights;
10. If the personal data is not collected directly from you, information about which data is processed in relation to you and the source of such data, including whether your personal data is obtained from a publicly available source.

Collecting personal data only for legitimate purposes

We collect and process personal data for specified, clear and legitimate purposes. We do not process personal data for other purposes that are incompatible with the original purposes, unless it is based on your consent or the law.

Protection of security of personal data

We have taken technical and organizational measures available to us that ensure adequate security protection, including protection against unauthorized or unlawful processing, accidental loss, destruction and/or damage to personal data. While we are committed to keeping your personal data secure, the transmission of information over the Internet involves inherent security risks, so we cannot guarantee the complete security of your information. You assume the risk that your personal data may be leaked, the website hacked or otherwise obtained, so you are encouraged to be careful about the personal data you choose to share.

Necessity and proportionality of processed personal data

We process personal data only to the extent necessary to achieve the relevant legitimate purpose and proportionate to that purpose.

Accuracy of personal data

To the best of our ability, we ensure that personal data is correct and accurate and, where necessary, updated.

Proportionate period of personal data storage

We ensure that personal data is not stored for longer than is necessary to achieve the purposes for which it was collected. We have a personal data register which indicates retention periods for different categories of personal data. When the relevant retention period expires, we destroy, delete or depersonalize your personal data.

9. Your Rights

Your rights are guaranteed by applicable personal data protection laws, including, but not limited to:

The right to receive information about the processing of your personal data;
the right to access and receive a copy of your personal data;
the right to correct, update and complete your personal data;
the right to stop processing, erasure or destruction of your personal data;
the right to block your personal data;
the right to transfer your personal data;
Right to withdraw consent;
right of appeal.

10. Sharing of Your Personal Data

Please note that we do not sell your personal data to third parties. We share your personal data with subsidiaries we control (if any) that are either subject to this data protection policy or share practices similar to those described in this data protection policy. We share your personal data with third parties only in the following cases:

Service Provider Third Parties.We may hire third party subcontractors for the purpose of having them perform our functions on our behalf. Such services may include providing packaging, processing payments, providing customer service, data analysis, marketing, cyber security, etc. Third parties providing this service have access to personal information necessary to perform their functions, but may not be used for other purposes.
Transfer of business.We may sell a portion of our business, as a result of which information about you may be transferred to the buyer as one of the business assets. However, we will use our best efforts to ensure that such information is subject to the safeguards set out in this data protection policy, unless you have otherwise agreed to this.
Disclosure Required by Law.For compliance purposes, we may need to disclose your personal data to relevant authorities.

11. Changes to this Data Protection Policy

We are constantly developing our services, which is why we may change or update this data protection policy from time to time. The most recent version of the data protection policy is always posted on this page and marked with the date of its last update. If applicable, you will also be notified on the website of any changes made to this document. However, we always recommend that you visit this page regularly to ensure that you are familiar with the current version of the updated data protection policy.

12. Communication with us

If you have any questions or complaints, you can contact us through the website, at the following e-mail: info@arteenatura.ge, or at our contact number: +995 555123456. Any formal, written request regarding the processing of your personal data will be immediately forwarded to our authorized representative, who will evaluate and, if granted, will comply with your request as soon as possible, but no later than the period established by the applicable legislation on the protection of personal data.